Frequently Asked Questions

Discover answers to everything you need to know.
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What does The Shipping Spot do?

We're a one-stop digital platform for all your logistics needs. Compare rates, book shipments, track packages, and manage everything seamlessly from one place.

Do I need an account to use The Shipping Spot?

Yes, it's free and takes just a few minutes! An account lets you save shipping requests, track shipments easily, and access exclusive features.

What types of shipments can I book with The Shipping Spot?

We handle everything from small packages to large freight, both domestic and international. Need same-day delivery or refrigerated transport? We've got you covered!

How do I compare rates and book a shipment?

It's easy! Enter your shipment details, including origin, destination, package size, and desired delivery mode. We'll show you multiple quotes from top carriers, so you can choose the best fit for your budget and timeline.

What factors affect shipping rates?

Package weight and size, delivery mode, distance, and chosen carrier all play a role. The Shipping Spot helps you find the optimal balance of cost and efficiency.

Can I manage multiple shipments at once?

Yes! Use your The Shipping Spot dashboard to view all your active shipments, manage job orders, and even schedule future bookings.

What happens if there's a problem with my shipment?

Don't worry! Our dedicated customer support team is here to help. We'll work with you and the carrier to resolve any issues quickly and efficiently.

Do you offer insurance for my shipments?

Yes, we partner with trusted insurance providers to give you peace of mind. Just choose the level of coverage that suits your needs.